Mastering Social Media for Schools

When Trolls Attack: Turning a Crisis into an Opportunity with Lauren Snell

Andrea Gribble Episode 294
  1. Lauren Snell opens up about a full-scale social media attack on Cherry Creek School District - and how she led her team through it with transparency and calm. 
  2. You'll walk away with a comprehensive crisis checklist, covering everything from assigning team roles to managing media and coordinating with law enforcement. 
  3. Learn how Lauren tapped into her community to build a network of “truth tellers” ready to help counter misinformation. This monthly class has also helped spread the positive stories they share on social media!
  4. Hear the behind-the-scenes on the tools, settings, and mindset that help prevent future trolling and protect staff mental health.


SPECIAL GUEST

Lauren Snell

Public Information Officer and Social Media Manager

Cherry Creek School District, Colorado


Email: lsnell@cherrycreekschools.org 


Website: https://www.cherrycreekschools.org/ 

Facebook: https://www.facebook.com/CCSDK12/ 

Instagram: https://www.instagram.com/cherrycreekschools 



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